Updating your membership
It’s easy to keep your membership record up to date. myNEU is the quickest and simplest way to keep your membership record up to date with changes to your personal or workplace details. It also gives you access to NEU Rewards, a host of member benefits such as shopping discounts.
If you haven’t used myNEU before, you’ll need to activate your account. For this, you will need the email address you provided when joining the union.
If you have any difficulty activating or logging into myNEU, or for queries about your membership subscriptions, call the membership team on 0345 811 8111, Monday-Friday from 9am-5pm or email membership@neu.org.uk for support.
Getting support
The advice on the NEU website covers a range of issues from pay, terms and conditions, employment rights, health and safety, and pensions.
If you have a workplace rep, they will be your first port of call if you need advice or support at work. If you don’t have a rep, contact your branch in relation to issues at work and contact your district in relation to all other matters. You can also find your branch or district contact details on your membership card.
If you do not have a workplace rep and you can’t find the advice you’re looking for on the NEU website, you can contact the NEU AdviceLine.